This shop uses cookies and other technologies so that we can enhance your experience on our sites.

I. GENERAL PROVISIONS AND SPECIFICATION OF THE EXPRESSIONS

General Business Terms and Conditions (hereinafter referred to as the "Terms and Conditions") are related to transactions between the Buyer and the Seller, Elly Vision Ltd. residing in Bulgaria, Varna 9000,'' Chaika'', POBox 32  ID No.: BG206066653 (hereinafter referred to as "Seller"). The General Terms and Conditions are related to goods sales through e-shop system named www.beauty-vision.eu (thereinafter referred to as the "e-shop").

 

Buyer is a physical or corporate entity that sent an electronic order for the purpose of goods purchase after its own authorization.

Seller is a provider of e-shop www.beauty-vision.eu.

Goods are products offered in the e-shop www.beauty-vision.eu.

Purchase price is a price stated in the order form inclusive of VAT and other fees to be paid by the Buyer to obtain the goods.

Electronic order is a processed and sent order form consisting of information about the Buyer, list of ordered goods from the e-shop offer and price of ordered goods. Simultaneously, the electronic order is a draft contract based on which the goods sales is performed. The order arises after its confirmation by the Seller during the process of ordering the goods in the e-shop. The Buyer acknowledges by sending the order that he/she agrees with the Business and Buying Terms and Conditions of the e-shop www.beauty-vision.eu and at the same time, he/gives his/her approval with processing of his personal data.

The terms and conditions specify rights and obligations of the Seller and the Buyer and are an integral part of the issued order, i. e. Contract of Purchase.

II. ORDERING, CONTRACT CONCLUDING

The condition of contract validity is the faithful and complete fulfilling of overall data and appurtenances requested in the registration form. Each order shall include: name of the Buyer, postal and billing address, phone number, e- mail address, in case of a corporate entity ID No. and VAT Reg. No. of the company, order code of the product, quantity, date of order issue, method of payment and method of goods receipt. The buyer thereby declares that he/she agrees with processing and preservation of the personal data by the seller in accordance with Law No. 428/2002 of Coll. On Personal Data Protection as amended by later regulations. The Buyer thereby grants to the Seller such consent for an indefinite time. The agreement with processing of personal data might be cancelled in writing by the Buyer at any time. The consent shall be terminated within one month from the delivery of the agreement cancellation by the buyer and the data shall be deleted consequently. The data provided will be used in accordance with the Law on Personal Data Protection No 428/2002 of Coll. within the business relationship between the Seller and the Buyer.

All received electronic orders shall be considered to the draft contracts and are binding.

A draft contract will be accepted by the Seller by order confirmation, whereby a compulsory legal relation between the Seller and the Buyer originates. Thus, concluded contract is regarded as a remotely concluded contract and is considered to be binding in accordance with the Law No.  108/2000 of Coll. To your e-mail address, all information related to your order shall be sent, if necessary.

The Seller is obliged without any delay to inform the Buyer, if he it is not able to deliver the goods ordered. In such a case, there is no compulsory legal relation resulting from the Purchase Contract.

The Seller reserves the right to set off previous non-fulfilled liabilities of the Buyer when transacting new order in the case that the Buyer failed to fulfil his/her obligations against the Seller in the past. 

III. CANCELLATION OF THE ORDER

The Seller is entitled to cancel an order or a part thereof, if the Buyer states false or untrue personal data in its order, if the goods ordered is not longer produced or supplied or if the price to be delivered was changed substantially. The seller is also entitled to cancel an order if the goods ordered is not available or is out of stock and not even with making reasonable effort, which may be required by Law, it is not able to supply the goods to the Buyer within the terms and conditions stated in the e-shop, unless additional delivery term is agreed by the Buyer and the Seller. In the case of order cancellation will be charged no fees associated with cancellation of the order will be invoiced by the seller to the buyer. If the buyer paid a deposit or the full purchase price, the corresponding amount will be transferred within seven days to its bank account or sent back to its address by post, unless nothing else is agreed between the Buyer and the Seller agreed.

The Buyer is entitled to cancel the order without any cancellation fee within 2 hours after the issue of the order only if the products are not shipped yet. The order may be cancelled in writing only (by email to the address: office@beauty-vision.eu). The Buyer is obliged to specify in the notice on order cancellation the order No., name, e -mail address and description of the goods ordered.  The seller shall inform the Buyer about order cancellation confirmation in writing (by e-mail, post).  In case of order cancellation, no cancellation fee will be charged by the Seller to the Buyer. The seller is obliged to return already paid purchase price or its part within 7 days by bank transfer to the bank account of the Buyer if nothing else is agreed by both contractual parties.

IV. AVOIDANCE OF CONTRACT

The Buyer is entitled to avoid a contract in accordance with the provisions of § 12 of the Law No. 108/2000 Coll. without giving any reason to do it within 14 days from the day of goods acceptance. Provisions of this paragraph shall be not applied to corporate entities and physical entities (businessmen) as well as physical persons (no business men) who do not fulfil the specification stated in the Law No. 108/2000 Coll. expressly. The Buyer is entitled to unpack the goods within the stipulated period and try it in the usual manner as if he/she were in classical shop namely in the scope necessary required to ascertain the nature, characteristics and function of the goods. The buyer is responsible for any decrease in goods value. To ensure the validity of avoidance of contract, it is necessary, that the Buyer shall inform the Seller about his/her intention to avid the contract in writing to the address office@beauty-vision.eu or by other method avoiding misdoubt that the avoidance of contract is occurred as soon as possible. The buyer is obliged to return the goods together with a copy of the invoice and bank account No. to remit the purchase price by the Seller.  If the goods were properly and timely delivered to the Buyer, the Buyer bears the expenses for goods sending back to the Seller completely. In the event that the contract was avoided from the start, so it is to be cancelled and the Buyer returns to the Seller and the Seller returns to the Buyer all fulfilments mutually provided.

In the event that the consumer avoids the contract and delivers to the Seller the goods with decreased value i. e. is already used, damaged or non-complete, the Buyer is obliged to compensate the Seller for costs to be incurred in connection with repair and restoring the original state of goods. The purchase price will be transferred to the Buyer after the inspection of the goods within 15 days in accordance with the relevant law provisions to the Buyer by bank transfer to the bank account determined by the Buyer, unless nothing else is agreed by both contractual parties.

It is recommended to insure the consignment. No COD shipments are accepted.

According to § 12 paragraph 5 of the above mentioned Law, a Buyer shall not avoid the contract in the following cases:  sale of goods prepared according to buyer's special requirements or goods determined for a single Buyer or the goods, which may not be returned in terms of its properties, service providing if the service has been started to be fulfilled with the consent of the Buyer before the deadline to avoid the contract, sales of an audio-visual work, a sound recording , a sound-image recording of artistic work, or a multi-media work, which is opened by the consumer or a computer program in case that its installation has been made.

V. DELIVERY TERMS AND CONDITIONS 

Delivery is made by a courier company selected by the Buyer . As the place of delivery, the seat (place of residence) of the Buyer specified in the order form of e-shop www.beauty-vision.eu is to be regarded. In the case of goods delivery by third party (by courier), the Buyer is obliged to pay also the cost of transportation in accordance with the valid transportation price lists.

The risk of goods damage passes to the purchaser by acceptance of the goods on the condition that the full purchase price is paid.

The seller is obliged to deliver the goods to the Buyer within the earliest possible delivery date after acceptance of the electronic order depending on availability of goods at the warehouse and after its operational capabilities. Goods being in stock are delivered within 4 working days.  In the event of an extended delivery date, the seller is obliged to inform the buyer about it without any delay.

The place and the method manner of goods acceptance shall be determined by the Buyer when producing the online order. On order is considered to be finished when the goods are accepted by the Buyer.  The consignment with goods always consists of tax document (invoice), instruction and warranty certificate eventually.

The buyer is obliged to accept the goods properly and on time at the place specified in the order.  About the delivery date, the Buyer shall be informed by the Seller by e-mail. If the buyer fails to take over the goods from a courier or the delivery is to be repeated because of absence of the Buyer, all costs connected with it shall be reimbursed by the Buyer.

When taking over the goods, the Buyer is obliged to check the delivery and to inform the Seller about damage to package or the goods immediately (not later than within 3 days) and prepare a protocol about it. If the consignment is visibly damaged or destroyed, the Buyer is obliged to contact the Seller without accepting the consignment. If the goods delivered do not match with the order, the buyer is obliged to inform the Seller about this fact in writing without any delay. Any subsequent complaints related to the quantities and the physical damages to the goods shall be refused.

Orders are immediately transacted when the goods are in stock. If the goods are not in stock at the time of order, they will be distributed after they will be available in stock.

Tariffs and delivery times depend on the selected carrier and are specified in the "Delivery" section when confirming the order.

            VI. PURCHASE PRICE, PAYMENTS

The price of the goods is in accordance with the valid price list that is stated on the e-shop www.beauty-vision.eu. The Seller reserves the right to change the prices if changing the prices of determined by suppliers, importers or manufacturers. Valid prices will be notified to the Buyer upon confirmation of order. In such a case, the buyer is entitled to avoid the contract.

The prices of individual products are stated on the Seller‘s portal inclusive of VAT. Total price on the order form is also specified with VAT. In the order form, all other charges (packing and postage fees) to be paid by the Buyer to obtain the goods are stated. All sales are valid until all the products are sold, unless otherwise specified in the appropriate product.

All payments to be transferred by the Buyer shall be made in €, unless nothing else is agreed mutually.

The buyer is obliged to make the payment within three work days from the day of order confirmation. If the Buyer fails to pay the purchase price within three work days, the order shall be cancelled.

The Buyer has the possibility to select a payment method from several ones:

- by bank transfer to the Seller’s account, 

- Pay Pal. 

- Credit/debit Card

The tax document (invoice shall be delivered to the Buyer together with the contract subject matter).

All bank fees and commissions related to the payment of the ordered goods are at the expense of the Buyer.

In case of cancellation of the purchase, the paid amounts are refunded to the card from which the payment was made.

The Seller applies the reservation of the property right to the contract subject matter up to complete settlement of the price agreed in the contract in the sense of § 445 of the Commercial Code.

Long-term sale prices in the e-shop www.beauty-vision.eu are valid until cancelling them if nothing else is stated. 

 In the case of deliveries outside the European Union , customs charges at destination or other taxes (duties) are not included. If they are applicable, the consignee will be responsible for paying them, as well as all import expenses and taxes generated at the customs of destination, whether the products are actually delivered or the consignee does not accept them. The Beauty-Vision.eu will not be held responsible for customs clearance delays or if the local authorities decide to confiscate any element contained in the shipment

VII. REFUND AND COMPLAINTS

In case the Buyer wishes to return the received product, he / she may use this right within 14 / fourteen / days from the date of purchase. It is a prerequisite that the purchased products are in good commercial form, without broken packaging and without being used. Cellophane printing is considered to be a compromised integrity of the packaging. The goods can be returned to the Seller by courier as the shipping costs are borne by the Buyer and are not refundable. After receiving the returned goods and reviewing them, the value excluding shipping costs is refunded to the Buyer on the account in 30 days statutory order. Each Buyer may exercise his right to have his goods replaced by another optional product.

Non-replaceable goods with broken packaging (torn cellophane sheath)

They can be returned within 14 days of purchase if they are not packaged and unused. The cost of returning the goods is at the expense of the Buyer and is not refundable.

In the event of returning a purchased product and compliance with the conditions for the integrity of the packaging, the Seller shall refund the amount of the product in the legal order. All expenses incurred by the Buyer for receiving and returning the purchased goods, commissions from banks and other expenses beyond the amount of the cost are borne by the Buyer

 

          CANCELLATION OF ORDER

The buyer has the right to refuse to receive the goods he has requested under one of the following conditions:

- the shipment delivered does not clearly correspond to the Buyer’s stated purchase request and this can be ascertained through its ordinary inspection.

- the price to be paid by the Buyer does not correspond to the price due.

- in the event of a discrepancy between the request for purchase and the delivered goods, which could not be ascertained at the time of delivery, the Buyer may request that his delivered goods be replaced by a corresponding purchase order made within 24 hours of receipt and.

The buyer has the right, without owing compensation, to cancel the received goods within 7 working days from the day following their receipt. In this case, the Buyer must return the goods in preserved original packaging, undamaged and unused. If these conditions are not fulfilled, the Seller reserves the right not to accept the returned goods and accordingly not to pay the expenses incurred when buying them from the Buyer.

In case of refusal of already purchased product and compliance with the conditions for the integrity of the packaging, the Seller shall refund the amount of the product in the legally prescribed order. All expenses incurred by the Buyer for receiving and returning the purchased goods, commissions to banks and other expenses beyond the amount of the cost are borne by the Buyer.

If a third party agrees to accept and confirm the ordered products on behalf of the original Buyer who made and paid the order, the third party shall not be entitled to return the goods or to object to the delivery. In the event of a visible damage to the shipment at the time of shipment, the third party may refuse to receive the shipment or take it under its own responsibility. If he accepts such a shipment and fails to submit his claims to the courier, the Buyer loses his right to claim.

 

CLAIMS

 

Claims are subject to any goods that do not meet the Buyer's request. The buyer can still refuse it with the receipt by the courier and not accept it from him. In case of obvious non-conformity of the received goods with the requested goods, please contact us immediately on any of the phones listed on the site. The discrepancy shall be verified by the product name in the request and the product name received by the Buyer. Upon finding such an error, the Buyer returns the product at the expense of the Seller and is sent the product at the expense of the Seller.

The goods for which the Buyer has been warned in advance for non-conformity or defect, as well as for goods whose non-conformity is due to materials provided by the Buyer, shall not be subject to complaint.

If, upon receipt of the goods, the package is broken or torn, the claim will be accepted only in the presence of the courier upon receipt of the goods. In this case, contact us immediately by phone or make a claim to the courier. The claim shall be verified by entry in the consignment note of the consignee at the time of receipt of the consignment.

In the event of a visible damage to the shipment at the time of its shipment, a statement of findings shall be drawn up (in two identical copies), stating the ascertained condition of the shipment and its packaging. In this case, the Buyer may refuse to receive the shipment or take it on his own responsibility. In case the Buyer accepts such a shipment and does not submit his claims to the courier, the receipt and responsibility for the claim shall be transferred to the courier who delivered the shipment and the Buyer. In such circumstances the conditions for claiming consignments of the respective courier company apply.

Upon filing a claim within 7 / seven / working days from the date of purchase, subject to compliance with all conditions of the store, as well as all applicable legal provisions, the Buyer may claim a refund, replacement of the goods with another or deduction from the price. All expenses incurred by the Buyer for receiving and returning the purchased goods, commissions from banks and other expenses beyond the amount of the cost are borne by the Buyer.

There is no right to claim a person who is a third party upon receipt of the shipment and is not the main payer on it.

 

The service of claims is made in the order described below.

Filling in a claim form with a detailed statement of the reasons for the claim. It is to be filled in only in cases where the Buyer wants to exercise his rights under the LPOS and respect the deadline of 7 / seven / working days from receipt of the goods, as well as there are no damages as a result of transportation to the Buyer.

Upon receipt of the form, the Seller returns a reply to the Buyer at a valid e-mail address. The Seller reserves the right not to accept the Buyer's finding if it considers that its ground for claim is unjustified or due to improper use by the Buyer.

In case it is not clear from the received form the reasons for the claim filed, the supplier informs the Buyer of his rights in an appropriate manner / telephone or valid e-mail / The buyer returns the purchased product in a convenient way for him and for his account to the office of the company.

A statement of findings shall be drawn up for each item returned and, after examination by a committee that includes the importer or manufacturer of the product, an opinion shall be filled in with the acceptance or rejection of the claim. The deadline for the commission to come up with an opinion before the Buyer is statutory - up to 10 / ten / days after filing a claim.

Upon formulation of the statement of findings and acceptance of the claim as justified, the Seller shall notify the Buyer by telephone or e-mail and take the following actions to service the claim:

1. Sends to the Buyer a new product of the same kind for its own account

2. In the event that the same product cannot be secured, it offers options for choosing another product of the same value

3. In the event that the same product cannot be secured, the Seller shall reimburse the Buyer in the legally prescribed order.

 

Upon rejection of the claim and the completed statement of findings, the Seller shall notify the Buyer of its opinion by sending a copy of the statement of findings to the email specified by the Buyer. The Buyer shall notify the Seller by telephone or e-mail of the follow-up to the product. When requesting a return receipt, the product and the statement of findings are sent to the Buyer in a convenient way for him, the cost of receipt being at his expense.

If within 30 / thirty / day after notification of the opinion of the Commission the Buyer does not seek his goods, the Seller reserves the right to dispose of the goods as he finds fit and does not pay any sums, both for the value of the products and the costs incurred for them. their original owner.

By reading these terms and subsequently using the online shopping store, you, as the Buyer, agree to them unconditionally. If you do not agree with the above please do not use the store.

 

        VIII. PENALTIES FOR NON-PAYMENT AND NON-ACCEPTATION OF GOODS

Each order is binding after confirming it by the Seller according to valid Business Terms and conditions. By confirmation of the order, compulsory legal relation between the Seller and the Buyer is originated. So concluded contract is considered to be a contract to be concluded remotely and it is binding according to the Law No. 108/2000 of Coll. By sending the order, the Buyer is agreed with the terms and conditions of the Seller and therefore also with the sanctions for non-fulfilment of the obligations resulting from the contract concluded. The buyer is obliged to pay the purchase price and take over the consignment mission properly and on time on the place stated in his/her order.

In the event that the buyer refuses to accept the goods after confirming it by phone or e-mail without previous written avoidance of contract, the Seller is entitled to lodge the claim to be compensated for damage occurred in amount of actually incurred cost for the trial of non-successful goods delivery. 

IX. FINAL PROVISIONS

The Seller reserves the right to change, cancel or adapt the Business Terms and Conditions or a part of them, without further notice, whereby the order terms and conditions will be subject to Business Terms and Conditions valid on the day of sending the order by the Buyer.

The Seller is not responsible against the Buyer for lost profit, loss of occasion or any other indirect losses as a consequence of non-satisfaction of his/her order, violation of the contract or occurred differently.

 

 

keyboard_arrow_up