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Right of withdrawal from a distance sales contract


As a user, you have the right, without paying compensation or penalty and without stating a reason, to withdraw from the distance contract within 14 / fourteen / calendar days from the date of receipt of the device.

In order to exercise your right to withdraw from the distance contract, you can, notify the importer of your wish by filling in a withdrawal form, which will be sent to you by e-mail,

For proper exercise of the right of withdrawal, you should present to "Elly Vision" Ltd. the goods in the form in which you received it, with fully preserved packaging and unused for its intended purpose, accompanied by all original documents - contract, invoice, receipt. It is necessary to send the goods to the address indicated by "Elly Vision" Ltd. without undue delay and in any case not later than 14 / fourteen / days from the day you informed us of your withdrawal from the contract. No refusal to purchase is accepted and no refunds are made if: the goods have been used for their intended purpose; the goods have been printed and its return is impossible due to hygienic / health reasons; in case of non-presentation of the necessary documents, as well as in the other cases under Art. 57 of the Consumer Protection Act. The amounts paid are refunded only by bank transfer to a bank account specified by the client.